Privacy Policy

Ardour Academy Online Privacy Policy

Last Updated: 2023

Introduction:

Ardour Academy (“we,” “our,” or “us”) is a not-for-profit organisation dedicated to connecting people through the arts. We value your privacy and are committed to protecting your personal information. This Online Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, interact with our online services, or engage with us in any way.

1. Information We Collect:

1.1 Personal Information: We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and any other information you provide when contacting us or using our services.

1.2 Usage Data: We may automatically collect certain information about your device and how you use our website, including your IP address, browser type, operating system, and browsing activity.

2. How We Use Your Information:

2.1 Providing Services: We use your personal information to provide you with the services you request, such as responding to your enquiry and processing your registrations for classes or events.

2.2 Communication: We may use your contact information to communicate with you about our programs, events, updates, and other relevant information. You can opt out of these communications at any time by following the instructions provided.

2.3 Analytics: We may use usage data to analyse and improve our website, services, and user experiences. This data helps us understand how our website is used and allows us to make enhancements accordingly.

3. Data Sharing and Disclosure:

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may engage third-party service providers to assist with website hosting, data analysis, and other operational tasks. These service providers are bound by confidentiality and data protection agreements.
• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, privacy, safety, or property.

4. Your Rights:

Under UK data protection laws, you have certain rights regarding your personal data. These rights include:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You can request that we correct inaccurate or incomplete information.
• Erasure: You can request the deletion of your personal information under certain circumstances.
• Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.
• Object to Processing: You can object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

5. Cookies and Similar Technologies:

Our website may use cookies and similar technologies to collect and store information about your browsing preferences and behavior. You can manage your cookie preferences through your browser settings.

6. Security:

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Changes to this Privacy Policy:

We may update this Online Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Online Privacy Policy or the way we handle your personal information, please contact us at [email protected]